Client was having issues with their equipment and serialization solution for over a month. Needed a Vendor with a fast response time and knowledgeable resources.
Ultimate Solutions was able to provide them a Resource on Site (Texas) within a couple of days, while remotely supporting them since the initial phone call was received.
Client was able to fix their equipment and serialization issues within a week.
“Thank you very much…
We are finally able to breathe a little easier after all of Ultimate Solutions support.”
Author: Carlos Castro, Technology Manager | Arleen Figueroa, Validation Manager