ULTIMATE SOLUTIONS VIRTUAL SUPPORT
ELEVATING CUSTOMER SATISFACTION AND REDUCING COSTS
At Ultimate Solutions, we understand the importance of providing the highest level of virtual support to our customers, no matter how far away they are geographically. With our Augmented Reality (AR) for Remote Assistance, you can now have our team of experts virtually by your side, guiding you through any project challenge in real time. Using AR-based technology, our highly trained professionals can collaborate with you, visualize your equipment, and provide step-by-step.
Whether it’s troubleshooting, system monitoring, remote training, or consulting, our Virtual Support team is dedicated to delivering prompt and effective solutions, maximizing the uptime and performance of your automation systems. Embrace the convenience and efficiency of our Virtual Support services and let Ultimate Solutions be your trusted collaborator in keeping your operations running smoothly and optimally, even from a distance. Reach out to us today and discover the true power of remote support with Ultimate Solutions Virtual Support.
Technical assistance and virtual support can include:
- Personalized service support experience through latest Augmented Reality (AR) platform
- Secure remote equipment accesses following client security policies
- Troubleshooting and Problem diagnosis
- Root Cause Analysis & Corrective Action
- Equipment/Software usage assistance and operational advice
- Technical support during commercial runs


Increase
Productivity
Improve Equiment
OEE

Improve
Knowledge Transfer
Remote mentoring of new
technicians

Reduce
Service Costs
Remote expert assistance
for field techicians

Increase
Customer Satisfaction
Personalized
service support
Using industrial AR to improve service effectiveness and solve problems faster.

Virtual Support: Easy adoption by existing workforce
In just a few easy steps we can support your team






We are finally able to breathe a little easier after all of Ultimate Solutions support.”