ULTIMATE SOLUTIONS VIRTUAL SUPPORT
ELEVATING CUSTOMER SATISFACTION AND REDUCING COSTS
Technical assistance and virtual support can include:
- Personalized service support experience through latest Augmented Reality (AR) platform
- Secure remote equipment accesses following client security policies
- Troubleshooting and Problem diagnosis
- Root Cause Analysis & Corrective Action
- Equipment/Software usage assistance and operational advice
- Technical support during commercial runs


Increase
Productivity
Improve Equiment
OEE

Improve
Knowledge Transfer
Remote mentoring of new
technicians

Reduce
Service Costs
Remote expert assistance
for field techicians

Increase
Customer Satisfaction
Personalized
service support
Using industrial AR to improve service effectiveness and solve problems faster.

Virtual Support: Easy adoption by existing workforce
In just a few easy steps we can support your team






“Thank you very much…
We are finally able to breathe a little easier after all of Ultimate Solutions support.”
We are finally able to breathe a little easier after all of Ultimate Solutions support.”
-Neos